Terms of Service

1. Agreement to Terms

By accessing or using the website at www.mysreckovic.com (the “Site”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site. These terms apply to all visitors, users, and anyone who submits a form or inquiry through the Site.

2. About Our Services

Sreckovic CX Solutions provides outsourced customer service solutions for moving companies. The information on this website is for general informational purposes and does not constitute a binding service agreement. Any engagement for services requires a separate signed contract.

3. Use of the Website

You agree to use this Site only for lawful purposes. You may not:

• Use the Site in any way that violates applicable local, national, or international laws
• Submit false or misleading information through any form on the Site
• Attempt to gain unauthorized access to any part of the Site or its related systems
• Use automated tools to scrape, crawl, or copy content from the Site without permission
• Transmit any spam, malware, or harmful code through the Site

4. Intellectual Property

All content on this Site — including text, graphics, logos, and page designs — is the property of Sreckovic CX Solutions and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any Site content without our prior written permission.

5. CX Assessment Tool

The “Rate Your CX” assessment on this Site is provided as a free educational tool. The scores and recommendations it generates are based on general industry best practices and are for informational purposes only. They do not constitute professional advice and should not be relied upon as the sole basis for business decisions.

6. Disclaimer of Warranties

This Site and its content are provided “as is” without warranty of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses. We do not guarantee the accuracy or completeness of any information on the Site.

7. Limitation of Liability

To the fullest extent permitted by law, Sreckovic CX Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of or inability to use the Site, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from your use of the Site shall not exceed $100 USD.

8. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Changes to These Terms

We may update these Terms of Service at any time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the Site after changes are posted constitutes your acceptance of the updated terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

12. Contact

Questions about these Terms? Email us at info@mysreckovic.com.